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Strata managed properties are becoming a common living arrangement for most people. Therefore we are passionate and committed to improving our service delivery standards to enhance community living and give you the personal attention you expect.
Taking care of properties and buildings across Australia means that hundreds of emails and calls are received each and every day. Across the PICA Group, we manage multiple customer email accounts to ensure your query is directed to the right business area promptly.
To ensure we deliver on our service promise, a PICA Group service charter is available. We commit to replying to all calls and emails within one to two working days, and other written correspondence within five to seven working days.
If you are interested in getting a quote, simply fill out the form here and we’ll be in touch.