Contact us – Victoria

Please note that our office will be closed from Wednesday, 19 December 2018 and will reopen on Monday, 7 January 2019. In case of common property maintenance emergencies, our after-hours team will be contactable on 1300 267 181 during the festive season.

 

Contact us

We reply to all calls and emails within 1 to 2 working days, and other written correspondence within 5 working days. If you would like more information, or to provide us with feedback, please complete the form below, or get in touch with us via one of our contact channels.

 

Have a general enquiry?

Please use the form below for general enquiries and feedback.

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Administration customer service
AdminVIC@bcssm.com.au
1300 889 227

CommunityHub | property information enquiries
Visit my-community.com
communityhub@picagroup.com (support)

VIC head office branch address
Level 14, 575 Bourke Street
Melbourne VIC 3000

Phone: 03 9616 1699
Fax: 03 9616 1698

Business hours
8:30am – 5:00pm

Community After Hours
Emergency: 1300 267 181
Alternatively: 03 9616 1610